SIME - Deactivating a User Account

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Activating a User Account:

The Master Account has responsibility to manage the organisations User Accounts. Should a User leave the organisation, the account can be deactivated and therefore prevent any future access. The account can also be reactivated if necessary.

To Deactivate a User Account:

• From the Master Account Details screen, Select the User by clicking on the 'User Account' link (or the 'User Name', in blue)
• Select the 'Deactivate' button at the top of the screen.
  Note: The 'Deactivate' button is only available when the account is active. If the account is deactivated then on the 'Activate' button is available.
• Select the 'Save and Close' button.

Note: Changes will take approximately 45 minutes to update, the account status on the 'Master Account Details' screen will be updated.

Also refer to Activating a User Account

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