SIME - Creating a User Account

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Creating a User Account:

• From the Master Account Screen, Select the 'New Account' button.
  Use the table below to complete the form.



Field Name	Details to be Entered
User Account Name:	Enter a name for the User account. It is suggest that you use the persons name that will be using the account, for example, if you were creating an account for Helen Smith. You could call the accoutn HelenS.
Full User Name:	Enter the first and last name of the person who will be using the account for example: Helen Smith.
User Email Address:	This is the emal address of the person who will be using the account. Note: Make sure this is correct as the system will automatically send the users Username and Password to this address.
User Role:	This is the level of access assigned to this User. For example: * Drafter can only create and edit applications * Submitter can edit, create and submit applications.
Account Status:	This field will initially be set as 'Pending', the status will be updated to 'Active' once the account is created. Refer to 'Status of User Accounts' below for further details.
Process Action Type:	This field will be set as 'Create' to advise the system this is a new account being created.



• Once the form is completed, Select the 'Save and Close' button.
• The system will process the New User Account request and send an email directly to the User (to the email address entered above). The Username will consist of the name entered in the 'User Account Name' field followed by an 'underscore' and the Company Client identification number, for example HelenS_40185.
Note: System processing of the New User request will take approximately 45 minutes.

Status of User Accounts:

Pending - you have created the account, but it has not yet been processed by the system
Active - you have created the account and it has been sucessfully processed, and can be used.
Inactive - you have deactivated the account and it has been sucessfully processed, and cannot be used
Failed - the system was unable to complete the last action you initiated on the account

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